Return Policy

Need To Make A Return?

Hopefully you love everything you have purchased, but if something does not work
out, unworn items with tags can be exchanged for store credit within 10 days. All shoes, purses, jewelry, accessories, and sale items are FINAL sale. 

Return Eligibility Requirements

Items must be returned unworn and unwashed in addition to being smoke,
deodorant, make-up and damage free within 7 days of shipped date.

Original tags must be attached and intact.

If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery/pick-up date.

Sale items will not be accepted for return. 

How To Make A Return

Return for store credit:
Must be postmarked within 7 days of the delivery date/pick-up.

When mailing a return:

Send back the return yourself, using whichever shipping method you
prefer (address provided below). Please ensure your items are securely packaged. Sofie Grey Boutique is not responsible for items that are lost or damaged during their return to our store. Please provide the original receipt in the package.

Send returns to the following address: Sofie Grey Boutique: 5445 Caruth Haven Ln #2321, Dallas, TX 75225

Returns are processed within 5 business days of receipt and you will be e-mailed
when we process your return.